Lost at Shinagawa Station? Takanawa or Konan — Which Exit Should You Use?

Lost at Shinagawa Station? Takanawa or Konan exit guide Tokyo Subway Stations

Arrived at Shinagawa Station but not sure which way to go?

You may see two important names on the station signs:

Takanawa Exit
and
Konan Exit

Choosing the wrong side can mean extra walking, especially if you have a suitcase.

Fortunately, Shinagawa Station becomes much easier once you remember one simple rule:

Takanawa = west side
Konan = east side

Here is how to choose the right side for your destination.

1. Takanawa Exit: The West Side

The Takanawa Exit is on the west side of Shinagawa Station.

This is the side to use for several popular hotels and attractions, including:

If one of these is your destination, look for signs saying:

Takanawa Exit

You can also check the latest station information on the JR East Shinagawa Station official page.

Shinagawa Prince Hotel

Shinagawa Prince Hotel is about a 2-minute walk from the Takanawa Exit.

If this is your hotel, make sure you are heading toward Takanawa rather than Konan before leaving the station.

Maxell Aqua Park Shinagawa

Maxell Aqua Park Shinagawa is also on the Takanawa side.

It is located in the Shinagawa Prince Hotel complex and is about a 2-minute walk from the Takanawa Exit.

Grand Prince Hotel Takanawa

Grand Prince Hotel Takanawa is about a 5-minute walk from the Takanawa Exit.

2. Konan Exit: The East Side

The Konan Exit is on the east side of Shinagawa Station.

You may also see it described as Konan Exit (East Exit).

The Konan side is useful for destinations such as:

  • Shinagawa Season Terrace
  • offices in the Konan business district
  • restaurants and businesses east of the station

Look for signs saying:

Konan Exit

Shinagawa Season Terrace

Shinagawa Season Terrace is about a 6-minute walk from the Konan Exit of JR Shinagawa Station.

If your destination is in the large office district east of Shinagawa Station, Konan is often the side you need.

3. Takanawa or Konan? A Quick Guide

Choose Takanawa for:

  • Shinagawa Prince Hotel
  • Maxell Aqua Park Shinagawa
  • Grand Prince Hotel Takanawa
  • Grand Prince Hotel Shin Takanawa
  • The Prince Sakura Tower Tokyo

Choose Konan for:

  • Shinagawa Season Terrace
  • the Konan business district
  • offices and restaurants on the east side of the station

Before leaving the station, check the exact name of your hotel, office or destination.

Then look for either:

Takanawa
or
Konan

on the overhead signs.

4. Coming From a JR Train?

JR Shinagawa Station has Central Gate and North Gate.

If you are heading toward the Takanawa Exit, follow the station signs toward Takanawa after leaving the ticket gates.

If you are heading toward the Konan Exit, both the Central Gate and North Gate can lead you toward the Konan side.

Follow the overhead signs saying:

Konan Exit

Do not simply follow the largest crowd.

Shinagawa is a major commuter station, so many people around you may be going somewhere completely different.

For the latest gate and station information, check the JR East Shinagawa Station official page.

5. Coming From the Shinkansen?

Shinagawa is also a major stop on the Tokaido Shinkansen.

The Shinkansen area has North and South exits.

After leaving the Shinkansen area, stop for a moment and check the overhead signs.

For the west side, look for:

Takanawa Exit

For the east side, look for:

Konan Exit

You do not need to take another train just because your destination is on the opposite side of Shinagawa Station.

The station’s east-west pedestrian passage connects the Takanawa and Konan sides.

6. Coming From Haneda Airport on the Keikyu Line?

Many international visitors arrive at Shinagawa Station on the Keikyu Line from Haneda Airport.

If your hotel is near Shinagawa Prince Hotel or Maxell Aqua Park, you need the Takanawa side.

If your destination is in the Konan business area, follow the current station signs toward the Konan Exit.

Shinagawa Station is undergoing major redevelopment, so some routes and transfer points may change.

Always follow the latest signs inside the station rather than relying only on an old map.

7. What If You Go to the Wrong Side?

Do not worry.

If you accidentally head toward Takanawa when you need Konan — or toward Konan when you need Takanawa — you usually do not need to take another train.

Look for the east-west pedestrian passage and follow signs for the opposite side.

Search for:

Takanawa Exit

or

Konan Exit

This is usually easier than leaving the station area and trying to walk around the outside.

If this happens to you often in Japan, you may also find this guide useful:

Right Station, Wrong Exit: Why We Get Lost

8. Traveling With a Large Suitcase?

Shinagawa Station is commonly used by travelers because it connects:

  • JR lines
  • the Tokaido Shinkansen
  • the Keikyu Line to Haneda Airport

If you have a large suitcase, the shortest route is not always the easiest route.

Look for:

  • elevator signs
  • escalators
  • accessible routes

Walking a little farther to use an elevator may be much easier than carrying your suitcase on stairs.

Because construction is continuing around Shinagawa Station, walking routes may also change temporarily.

Always follow the latest station signs.

9. Easy English to Ask Station Staff

If you are unsure, short English is enough.

You can ask:

“Which way is the Takanawa Exit?”

or:

“Which way is the Konan Exit?”

If you are going to a hotel:

“Which exit should I use for Shinagawa Prince Hotel?”

If you are going to Aqua Park:

“Which exit should I use for Maxell Aqua Park Shinagawa?”

Station staff at Shinagawa are used to helping travelers.

Remember This Before You Leave Shinagawa Station

If you remember only one thing, remember:

Takanawa = west
Konan = east

For example:

  • Shinagawa Prince Hotel → Takanawa
  • Maxell Aqua Park Shinagawa → Takanawa
  • Grand Prince Hotel Takanawa → Takanawa
  • Shinagawa Season Terrace → Konan

Check the signs before leaving the station.

A few seconds of checking can save you a long walk with your luggage.

Related Guides

Disclaimer

Shinagawa Station and the surrounding area are undergoing major redevelopment and construction.

Ticket gates, transfer routes, pedestrian paths and station layouts may change.

Always follow the latest signs inside the station and check official railway or facility information before traveling.

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