Are all the coin lockers at Tokyo Station full?
Tokyo Station has many coin lockers, but finding an available one can be difficult, especially if you have a large suitcase.
If the lockers are full, you still have options.
You can search for another locker online, use a staffed luggage storage counter, or reserve storage near the station.
Important: Storage is not guaranteed. Check availability, luggage size restrictions and collection times before visiting.
- 1. Check Other Coin Lockers at Tokyo Station
- 2. Try Staffed Luggage Storage Outside the Ticket Gates
- 3. Try Luggage Storage Inside the JR Ticket Gates
- 4. Reserve Luggage Storage Near Tokyo Station
- 5. What If Every Storage Location Is Full?
- 6. Common Mistakes to Avoid
- Final Tip
- Related Guides
- Information Note and Disclaimer
1. Check Other Coin Lockers at Tokyo Station
Tokyo Station has lockers in several locations, including the Yaesu side, Marunouchi side and basement areas.
Before carrying your suitcase to another part of the station, check the available locker locations.
Use Multi-Ecube
Multi-Ecube is a luggage locker search and reservation service.
You can:
- Search for participating lockers at Tokyo Station.
- Select a locker size.
- Check displayed availability.
- Reserve an eligible locker online.
Reservation fees: The official booking prices include a ¥500 reservation fee.
Not all lockers at Tokyo Station are covered by this service.
Important: Check the locker dimensions carefully. A reservation does not mean your suitcase will fit if you selected the wrong size.
Also, availability can change. A locker shown as available may become occupied before you arrive unless you have completed a valid reservation.
Multi-Ecube — Official Locker Search and Reservations
Tokyo Station — Official Station Map (English)
Note: The older To Locca reservation service ended in January 2025. Use a currently operating service such as Multi-Ecube instead.
2. Try Staffed Luggage Storage Outside the Ticket Gates
If you cannot find a locker, a staffed luggage storage counter may be useful.
Two options are available outside the JR ticket gates.
Yaesu South Exit — Tokyo Station Baggage Service Counter
- Location: Outside the Yaesu South ticket gate
- Temporary storage hours: 9:30 AM–8:00 PM
- Service: Staffed luggage storage
- Availability: Subject to available space
Published luggage storage charges:
| Total dimensions | Price per item |
|---|---|
| Up to 100 cm | ¥500 |
| Over 100 cm, up to 200 cm | ¥1,000 |
| Over 200 cm | ¥2,000 |
Luggage size and weight restrictions apply.
The maximum permitted total dimensions are under 250 cm, with the longest side no more than 2 meters and a weight under 30 kg.
Common mistake: Confusing the luggage storage hours with the longer operating hours of other baggage transportation services at the same location.
JR East Logistics — Official Baggage Storage Information (Japanese)
Marunouchi North Exit — JR EAST Travel Service Center
- Location: 1st Floor, outside the Marunouchi North ticket gate
- Published luggage storage hours: 8:30 AM–8:00 PM
- Service: Staffed temporary luggage storage
- Collection: Same-day collection
Published storage charges range from ¥500 to ¥2,000 per item, depending on size.
Storage is subject to luggage restrictions and available space.
JR EAST Travel Service Center — Official English Information
3. Try Luggage Storage Inside the JR Ticket Gates
Tokyo Station also has staffed luggage storage inside the JR paid area.
| Storage location | Published hours |
|---|---|
| GRANSTA TOKYO Cloak, B1 | 8:30 AM–9:00 PM |
| BAGGAGE STORAGE+, B1 | 9:30 AM–8:00 PM |
| Shinkansen South Transfer Gate area | 9:00 AM–9:00 PM |
Important Collection Deadline
At GRANSTA TOKYO Cloak, luggage must be collected by 8:30 PM, even though the counter’s published closing time is 9:00 PM.
The other counters may have different collection conditions.
Important: These locations are inside the JR ticket gates.
If you are already outside the paid area, do not assume you can enter without a valid railway ticket or appropriate station entry arrangement.
Check the correct location before passing through a ticket gate.
GRANSTA TOKYO — Official Luggage Storage Guide (Japanese)
JR East Logistics — Official Counter Information (Japanese)
4. Reserve Luggage Storage Near Tokyo Station
If station lockers and staffed counters are full, consider a storage service outside the station.
ecbo cloak — Shin-Marunouchi Building
ecbo cloak has a luggage storage location in the Shin-Marunouchi Building.
- Location: Basement 1, Marunouchi side of Tokyo Station
- Published hours: 9:00 AM–8:00 PM
- Published suitcase price: ¥1,000 per day
- Booking: Online reservation and payment required
How to Use It
- Open the ecbo cloak booking page.
- Select your storage date and collection time.
- Check that your luggage is accepted.
- Confirm availability and complete payment.
- Bring your suitcase to the specified counter.
Do not visit without confirming your reservation.
Prices, opening hours and available spaces may change.
ecbo cloak Marunouchi — Official Booking Page
Daimaru Tokyo — Department Store Storage
Daimaru Tokyo is connected to the Yaesu side of Tokyo Station.
It offers luggage storage at the Yamato Transport Service Counter.
- Location: 3rd Floor
- Published price: ¥700 per item
- Published hours: 10:00 AM–7:30 PM
- Payment: Cash only
Size and weight restrictions apply.
The counter may be unable to accept luggage when storage space is unavailable.
Daimaru Tokyo — Official Service Information (Japanese)
5. What If Every Storage Location Is Full?
If you still cannot find somewhere to leave your suitcase, try these alternatives.
Ask Your Hotel
If you are staying at a hotel, ask whether it can store your luggage before check-in or after check-out.
Not all hotels offer this service, and some only accept luggage from registered guests.
Search for Another Reservation Service
Look for luggage storage near Tokyo Station using a booking platform.
Check whether the booking is confirmed before traveling to the location.
Consider Luggage Delivery
If you do not need your suitcase immediately, you may be able to send it to your hotel or another destination.
However, delivery may take time and is not necessarily available on the same day.
Confirm the expected arrival date and whether the receiving hotel accepts deliveries.
6. Common Mistakes to Avoid
Mistake 1: Looking for lockers only near one exit
Tokyo Station is large. Check other floors and station areas using an official map.
Mistake 2: Going to a storage counter on the wrong side of the ticket gates
Some counters are inside the JR paid area, while others are outside.
Mistake 3: Assuming luggage storage is guaranteed
Lockers and staffed counters can become full, even when the service normally operates.
Mistake 4: Choosing a locker without checking suitcase dimensions
Measure your suitcase before booking. Some services may not allow changes or refunds for an incorrectly selected size.
Mistake 5: Returning after the collection deadline
Collection hours may be shorter than a facility’s general business hours.
Always check the latest collection deadline before leaving your luggage.
Final Tip
If the coin lockers at Tokyo Station are full, try this order:
Check Multi-Ecube → Find a staffed storage counter → Reserve nearby luggage storage → Ask your hotel.
Keep your passport, wallet, medication, important documents and valuables with you.
Do not rely on a storage location until you have confirmed that your luggage can be accepted.
Related Guides
Coin Lockers Full in Japan? What to Do With Your Luggage
What to Do With Luggage in Japan: Storage, Lockers & Delivery
Information Note and Disclaimer
Information checked as of October 2026.
This article is intended as general travel information and is not a guarantee of luggage storage availability, acceptance or service performance.
Locker locations, operating hours, prices, reservation fees, payment methods, luggage dimensions, weight limits, booking requirements and collection deadlines may change without prior notice.
Storage space is limited. Coin lockers and staffed counters may be full, closed, temporarily unavailable or unable to accept particular items, even during published operating hours.
Online availability displays may not reflect conditions when you arrive. A reservation only applies when it has been successfully confirmed under the provider’s booking conditions.
Some facilities are located inside railway ticket gates and may require valid railway access. This article does not guarantee entry to those areas.
Late collection, missed booking times, transport delays or changes in your travel plans may result in additional charges or delayed access to your luggage. Same-day collection and refund arrangements depend on the individual provider’s terms.
Do not leave passports, cash, medication, important travel documents, fragile items or valuables in storage without checking the provider’s restrictions.
Always check the latest information on the official website, confirm the accepted luggage size and weight, and verify the exact collection deadline before leaving your suitcase.
Japan Life Steps is an independent information website and is not responsible for the operation, availability or policies of third-party luggage storage services.
