Traveling around Tokyo with a suitcase? If train station coin lockers are full, some department stores and shopping centers offer alternative luggage storage services.
You can find these services near Tokyo Station, Shinjuku Station and Ginza.
Important: Luggage storage is subject to availability. Always check before visiting.
Some locations require online reservations, while others have limited counter space or a small number of lockers.
Here are five options in Tokyo.
- 1. Suitcase Storage in Tokyo — Quick Comparison
- 2. Daimaru Tokyo — Tokyo Station
- 3. Shin-Marunouchi Building — Tokyo Station
- 4. Keio Department Store — Shinjuku
- 5. Odakyu Department Store — Shinjuku
- 6. Ginza Mitsukoshi — Large Coin Lockers
- 7. What If Luggage Storage Is Full?
- 8. Related Tokyo Guide
- Final Tip
- Information Note
1. Suitcase Storage in Tokyo — Quick Comparison
| Location | Price | Storage Type |
|---|---|---|
| Daimaru Tokyo | ¥700 per item | Staffed counter |
| Shin-Marunouchi Building area | ¥1,000 per day | Online reservation |
| Keio Department Store Shinjuku | ¥1,000 per day* | Online reservation |
| Odakyu Department Store Shinjuku | Check booking page | Online reservation |
| Ginza Mitsukoshi | ¥800 per day | Large coin lockers |
Keio’s price is based on its published service information. Confirm the current charge when booking.
Prices and availability may change.
2. Daimaru Tokyo — Tokyo Station
Daimaru Tokyo is connected to the Yaesu side of Tokyo Station.
The department store offers luggage storage through a Yamato Transport service counter.
Storage details:
- Location: 3rd Floor
- Price: ¥700 per item
- Hours: 10:00 AM–7:30 PM
- Payment: Cash only
- Weight limit: Under 30 kg
- Size limit: Total dimensions under 250 cm, with the longest side under 2 meters
Can You Store Your Suitcase for Free?
Eligible same-day purchases totaling ¥30,000 qualify for one item of free storage for one day. Additional items may qualify at the same spending interval.
Before visiting: Check with the store whether your suitcase can be accepted and whether storage is available.
The service may be unavailable if the counter cannot accept additional luggage.
Daimaru Tokyo — Official Service Guide (Japanese)
3. Shin-Marunouchi Building — Tokyo Station
An ecbo cloak luggage storage location operates in the Gyoko Underground area by Shin-Marunouchi Building.
This location is on the Marunouchi side of Tokyo Station, not the Yaesu side.
Storage details:
- Location: Gyoko Underground, Shin-Marunouchi Building area
- Price: ¥1,000 per day
- Hours: 9:00 AM–8:00 PM
- Large suitcases accepted
- Online reservation available
How to Use It
- Open the ecbo cloak website.
- Search for the Marunouchi location.
- Select your date, times and luggage quantity.
- Check availability and complete your reservation.
- Bring your luggage to the designated location.
Common mistake: Arriving without checking availability or looking for the counter inside the JR ticket gates.
Shin-Marunouchi Building — Official Information (English)
ecbo cloak — Reservation Website
4. Keio Department Store — Shinjuku
Keio Department Store offers an ecbo cloak luggage storage service near Shinjuku Station.
Storage details:
- Location: 2nd Floor, Foreign Customer Counter
- Published price: ¥1,000 per day for a suitcase
- Online reservation and payment required
- Some oversized or unusually shaped items are not accepted
After making a reservation, visit the Foreign Customer Counter and obtain a waiting ticket using the luggage storage option on the ticket machine.
Important: The department store’s free storage service for items purchased at Keio is different from its paid suitcase storage service.
Check the current price and availability before visiting.
Keio Department Store — Official Service Guide (Japanese)
ecbo cloak — Keio Reservation Page
5. Odakyu Department Store — Shinjuku
Odakyu Department Store Shinjuku also offers luggage storage through ecbo cloak.
Storage details:
- Location: 2nd Floor, Gift Salon
- Service: ecbo cloak
- Advance registration required
- Price: Check the reservation page
- Availability: Check before visiting
The service is located inside the department store at Shinjuku West Exit Hulk.
Common mistake: Assuming luggage storage is guaranteed simply because the department store offers the service.
Complete your booking and check the accepted luggage size before going.
Odakyu Department Store — Official Service Guide (Japanese)
ecbo cloak — Reservation Website
6. Ginza Mitsukoshi — Large Coin Lockers
Ginza Mitsukoshi has large coin lockers that can accommodate some suitcases.
Unlike ecbo cloak, these are self-service lockers.
Locker details:
- Location: New Building, 12th Floor
- Large lockers: 8
- Price: ¥800 per day
- Interior dimensions: 36 × 57.5 × 84.3 cm
- Payment: ¥100 coins only
- Maximum storage period: 3 consecutive days, with a daily charge
Luggage can only be deposited and collected during the department store’s opening hours.
Can You Reserve a Locker?
The official information does not indicate an advance reservation system.
Important: There are only eight large lockers. They may all be occupied when you arrive.
Check your suitcase dimensions before visiting, as not every suitcase will fit.
Ginza Mitsukoshi — Official Coin Locker Information (Japanese)
7. What If Luggage Storage Is Full?
Even when a department store offers luggage storage, space is not guaranteed.
Before traveling to a storage location:
- Check the official website.
- Make an online reservation if the service supports booking.
- Confirm that your luggage meets the size and weight limits.
- Check when you must collect your luggage.
- Have another nearby storage option in mind.
If you cannot find available storage at a department store, consider a different luggage storage provider or a staffed railway station facility.
Keep your passport, cash, travel documents and other valuables with you.
Tip: Reservation-based storage can reduce the risk of arriving to find no available space, but only a confirmed reservation secures your booking.
8. Related Tokyo Guide
Daimaru Tokyo and Shin-Marunouchi Building are on opposite sides of Tokyo Station.
If you are unfamiliar with the station, check your exit before heading to a luggage storage location.
Tokyo Station — Yaesu Underground Mall Guide
Final Tip
Some department stores and shopping centers in Tokyo provide convenient alternatives to station coin lockers.
However, availability, suitcase size limits and collection hours matter just as much as price.
Check the service before traveling to the store, especially during busy travel periods.
Information Note
This article is based on information available as of October 2026.
Luggage size and weight limits, storage fees, opening hours, reservation requirements, collection deadlines, and service availability may change without notice.
Storage space is limited, and acceptance of your suitcase is not guaranteed.
Always check the latest information on the official website or contact the service provider before visiting.
